Security

Your rates are your most sensitive data

Rate sheets and customer lists are what make a forwarder competitive. We treat them that way.

Strict data separation

Each customer's rate sheets, pricing rules, emails and drafts are kept separate from every other customer's data.

Encryption

Data is encrypted in transit with TLS and encrypted at rest in our cloud storage and databases.

No training on your data

Your rates, pricing and customer content are never used to train AI models shared with other customers.

Access control

Your team members sign in individually. Inside LaneQuote, access to customer data is limited to the people who need it to support you.

A person approves every send

Nothing leaves your inbox without approval unless you turn on automatic sending for a specific lane or customer.

Incident response

If we become aware of a security incident affecting your data, we will tell you promptly and explain what happened and what we are doing about it.

Responsible disclosure

Found a security issue? Email security@lanequote.in with the details. Please give us a reasonable time to fix it before sharing it publicly.